Agentic AI platform

DgineAI

Our expertise. Your capability.

DgineAI operationalizes the utility engineering knowledge SVG built through years of consulting and engineering delivery. It is not a general AI product fitted with a utility prompt — it is our own design practice, running as software. AI-assisted Distribution Planning and Engineering results in:

Up to 75%
Design cycle time reduction
Based on SVG internal testing and client production pilot results.
5,000+
Compatible units modeled
Trained into the model with obsolete units auto-flagged.
24–72h
Notification to draft design per utility standards
End-to-end target from notification receipt, including intake and queue time, for notification types live in the model.
100%
Engineer approval required
Every AI output is reviewed and approved before issue.

DgineAI is SVG's flexible, extensible Agentic AI platform, combining our management consulting and engineering experience with a repeatable methodology for automating core utility workflows.

Built for the electric utility industry, DgineAI provides intelligent agents that execute complex engineering and operational processes, incorporating utility-specific standards, business rules, and institutional knowledge. Rather than requiring utilities to develop AI capabilities from the ground up, DgineAI offers a foundation of proven workflows and configurable agents that accelerate adoption and deliver measurable results.

Utilities deploy existing agents, adapt them to their own requirements, or develop entirely new capabilities — independently or in collaboration with SVG.

See use cases

Reads from

Work management — Work order notification, API or PDF
Enterprise asset management — Asset master and attributes, read in parallel
Enterprise GIS — Circuit topology and spatial context
DgineAI walkthrough: claiming a design job, the design agent reading the notification and GIS extract, the standards decision an engineer approves, and the district view of work in flight

Swipe the frame to follow the full width of the platform.

DgineAI · Distribution design workflowUI anonymized for distribution

Platform capabilities

Purpose-built agents

AI agents built for utility engineering and operational workflows, not adapted from general-purpose tooling.

Configurable knowledge and standards

Utility-specific engineering practices, business rules, and institutional knowledge, configured per utility.

Intelligent workflow orchestration

Automates complex, multi-step processes from intake through to release.

Engineering intelligence

Supports design, analysis, validation, and decision-making across the work order lifecycle.

Enterprise integration

Connects GIS, work management, enterprise asset management, and other operational systems.

Extensible architecture

Utilities configure, develop, and expand their own agents and workflows — independently or alongside SVG.

Human oversight and quality assurance

Supports transparency, consistency, and continuous improvement at every step.

How it works

From notification to approved design.

Five stages. The engineer holds authority at the one that matters.

1Auto · minutes

Notification and asset data ingested

DgineAI parses notifications from Utility work management — API or PDF — and reads asset master data and attributes in parallel from the enterprise asset management system. Key fields and circuit references extracted with no manual re-keying.

2Auto · minutes

GIS context pulled

The agent queries Utility GIS for circuit topology, existing assets, and spatial context around the work location, giving the canvas a spatially accurate foundation.

324–48 hrs

Draft design generated

Multi-agent reasoning applies SVG-curated design standards and compatible units to produce a draft aligned to regulatory and utility standards for the specific notification type.

4Human-in-the-loop

Engineer reviews and approves

The design engineer reviews, edits, and approves. Nothing is issued without that approval, and the platform captures every correction to improve the model.

5Auto · minutes

Published from the design record

Held inside DgineAI as a compatible design diagram, DgineAI releases the approved design as industry drawing formats such as AutoCAD DWG, structured JSON, or secure services into Utility design workflows.

InputWork order notification · enterprise system
OutputIndustry-standard design formats · JSON

Security and responsible AI

Built for the controls a utility has to answer for.

DgineAI runs inside Utility's environment, under Utility's identity controls, with a design engineer holding final authority over everything produced.

Responsible AI

Where authority and accountability sit.

The engineer decides, the platform draftsNo design is issued without review and approval by the responsible design engineer. The platform never releases work on its own.
Every recommendation is explainableEach output records the standard applied and the reasoning behind it, so you can account for any design after the fact.
Grounded in Utility standards, not open inferenceSVG-curated design standards and compatible units bound the reasoning rather than open-ended model knowledge, with obsolete units flagged automatically.
Corrections stay inside Utility's programEngineer edits feed back to sharpen the model for Utility work. They are not used to train any third-party model.
Security and deployment

Where the platform runs and who can reach it.

Utility-controlled cloud deploymentDgineAI deploys within Utility's approved cloud environment, subject to the architecture and security model agreed for the engagement.
No external LLM exposureCustomer data is never shared with external LLMs and is never used for third-party training.
Federated identity and least privilegeFederated SSO with MFA, and role-based agent permissions scoped to the work a role performs.
Network isolation and injection protectionTenant network isolation, with prompt-injection protection on agent input paths.
Full audit trailThe platform logs and retains every AI decision, engineer action, and design release for audit.

ISO 27001 certification is in progress, with security controls monitored continuously through Vanta. We confirm specific controls, retention periods, and deployment architecture per engagement during the month-one security review. View SVG's Trust Center (opens in a new tab)

Use cases

Every notification type, designed for.

DgineAI runs in production today, trained on the high-volume replacement notifications driving the capital backlog. The roadmap extends to higher-complexity planning work.

In production today

Trained and running now. An engineer approves every design before it is issued.

Pad-mount equipment replacement

Ground-level pad transformers, switchgear, and capacitor banks. Parses corrosive area flags and environmental remediation notes.

In production

Pole-mount equipment replacement

Overhead transformer, switch, and capacitor bank swap. Selects compliant CUs and generates the overhead design sketch.

In production

Pole replacement

Parses PLW survey sheets for height, class, subtype, and treatment; generates SPIDA input.

In production

Secondary changes

Network modifications downstream of the transformer — conductor, service drops, and splices.

In production

Service notifications

Field-observation-driven notifications for service faults, meter base changes, and residential replacements.

In production
On the roadmap

Not yet automated. The architecture supports these without re-engineering; each waits on design-standards curation for that work type.

1

Make-ready engineering

Pole attachment analysis and design for communications attachments.

Roadmap
2

Storm response

Emergency design for storm damage restoration — rapid assessment under outage conditions.

Roadmap
3

New residential and small commercial

Subdivision and small commercial service design — high volume, strong automation candidate.

Roadmap
4

Circuit upgrades

Capacity upgrades, reconductoring, and voltage conversions — multi-asset design programs.

Roadmap
5

Large commercial customers

Industrial and large commercial new loads — metering, switchgear, transformer sizing.

Roadmap
6

Solar, PEV, and DER interconnection

Rooftop solar, EV charger, and battery storage interconnection.

Roadmap
7

New overhead circuits

New-build overhead distribution — poles, conductors, and hardware.

Roadmap
8

New underground circuits

Conduit, duct banks, and underground cable new build.

Roadmap
9

System-wide load studies

Planning studies feeding capital work order generation — load flow and capacity analysis.

Roadmap

Why SVG

Domain depth meets enterprise AI.

Generic AI tools don't know what a compatible unit is. DgineAI does — because distribution engineers built it.

Engineering-led

The platform comes with the engineers who wrote its standards, and the change management experience to land it. An engagement model, not a software license.

Human-in-the-loop

A design principle, not a disclaimer. Engineers approve every recommendation, and their edits improve the model.

Secure deployment

Utility's approved cloud environment, network isolation, MFA, and role-based access. Customer data never reaches an external LLM and is never used for training.

Certified MBE

NMSDC-certified and registered with the California PUC Supplier Clearinghouse — meeting diversity supplier requirements for utility procurement.

How we engage

Pilot, platform, managed operations.

Every utility operates differently — investor-owned, municipal, and public power alike. We scope around your notification volume, existing systems, and capital delivery goals — whether you engage us directly or through your contractors, systems integrators, and technology partners.

Business alignment pilot

A short, low-commitment exercise running a sample of your live work orders through DgineAI. Fit and gaps identified before any platform commitment.

Wk 1–2Live work orders executed, gaps identified
Wk 3–7Standards training and model refinement
Wk 8–9Second pass, readiness checklist, and go/no-go
OutcomeArchitecture blueprint and commercial proposal
Request a pilot

Platform deployment

Full deployment in your approved cloud environment, integrated with enterprise work management, GIS, AUD, and Design Manager. Scoped to your notification types, standards, and compatible unit library.

Mo 1Tenant provisioning, network isolation, security review
Mo 2GIS and work management connectors, AUD export
Mo 3Design standards training and CU curation
Mo 4Engineer onboarding, parallel-run validation, go-live
Discuss your program

Managed design operations

SVG's engineering and planning experts operate as an on-demand design bureau, absorbing overflow with DgineAI as the efficiency layer. Every design reviewed before hand-off.

Wk 1–3Mobilization, standards, and cartography onboarding
Wk 4First designs against agreed quality gates
Wk 5+Steady-state volume with surge capacity on call
ModelT&M or outcomes-based, no permanent headcount
Explore capacity options

Start with a business alignment pilot.

Run a sample of your live work orders through DgineAI. We identify fit, gaps, and a quantified business case — no upfront commitment, with dedicated SVG engineering support throughout.